Empty Inkwell

Noth­ing beats excel­lent cus­tomer ser­vice… really. It’s so refresh­ing to feel under­stood, val­ued, appre­ci­ated, and well… served. There was a let­ter from our insur­ance car­rier in the mail today. I think most would agree: deal­ing with insur­ance is usu­ally less than pleasant—nobody really wants to pay any­body and it can some­times be like pulling teeth to make […]